Restaurant violations made public

 
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Aug 24, 2006 - 09:10:49 CDT
Food service businesses that have been issued critical violations during routine inspections are now listed on the city's Web site, a service started June 1.

So far, 29 businesses are on the list. But before readers of the list get too concerned after spotting a favorite restaurant or business on the list, they might want to learn more about the violations issued.

Dave Selensky would appreciate it.

Selensky owns West Dakota Meats, a Bismarck business that typically gets "super ratings" from the city's food service inspectors, he said.

But there was a problem in July when an inspector noticed Selensky didn't have a required sign inside the store.

Selensky said a state inspector stopped by, noticed he didn't have a sign and called the city inspectors, who saw Selensky didn't have it and leveled a critical violation against him. He has since put up a sign and there's no longer a problem.

The critical violation against him will remain posted for six months on the city's Web site.

Mel Fischer, administrator of Bismarck's Environmental Health Division, said that because of new state requirements regarding place-of-origin labeling, Selensky needed to have a sign informing customers of his products' origin.

So, Selensky now has a new sign on top of the main meat display case: "All products of domestic origin."

Fischer said that particular violation is low on the priority list - especially compared to other critical violations regarding improper sanitation practices and refrigeration of food. But it is a critical violation and the business had to be cited, he said.

Critical violations of the food code are mainly such things as proper food storage, required temperatures for cooling, freezing and heating, insect and rodent control, utensil-washing procedures and personal hygiene practices.

"A critical violation is deemed critical by the food code," he said. "It constitutes a potential for a food-borne illness."

Selensky said he's concerned about Fischer's department putting critical violations on the Web site when, like his, it can be as simple as a sign, and not have anything to do with food preparation. He's concerned about the possibility of people's businesses being hurt. "Something that simple (could be) taken seriously by the public and could ruin your business," he said.

Fischer said that only one business, and he couldn't recall which one, has complained to him about the listing of violations.

But he hears regularly from the general public about what it thinks.

Soon after the violations began to be posted in June, about 30 people called or approached him expressing their support for the Web site listing - that it was long overdue. Even now, about once a day, he hears from someone thanking him for the listing, he said.

Fischer said it's his position that "it's the public's right to know."

Fischer's two inspectors watch over about 330 eateries, which include school cafeterias, medical facilities and retail facilities, such as grocery stores. Each one is inspected at least once every six months. However, if the restaurant is new and has a high-risk menu, the inspections may happen once every four months for a year.

Since Fischer's staff started posting critical violations, there have been, as of Wednesday, 99 food-service businesses that have received a routine inspection. Of those, 29 of the businesses received one or more critical violations - which need to be corrected in 10 days. The majority of food-service businesses in the city still haven't been inspected since the public posting started. As additional businesses get their routine inspections, the results of any critical violations found will be posted.

Fischer said that by mid-December, all of the city's food-service businesses will have received a routine inspection. At that point, readers of the list will know if their favorite restaurant isn't listed it's because a critical violation wasn't found during its inspection. Not because it just hasn't been inspected yet.

Some restaurant managers interviewed said often the critical violations happen at extremely busy rush times or involve new employees. During rush times, the coolers' temperatures can rise because of frequent door-opening, they said.

Fischer said that, with regard to required temperatures in coolers, refrigeration units are capable of maintaining temperature despite frequent opening of the door. And his inspectors would take into consideration the circumstances when making a determination.

A spokesman for Wal-Mart Supercenter bakery in south Bismarck said the store's bakery got a critical violation July 21 because a cart was located in front of a hand sink. "We have since moved it,"said Marisa Bluestone, a corporate spokeswoman in Arkansas.

Fischer said it's critical that a hand sink remain unobstructed.

Fischer said in about the last six or eight months, he has really started to notice an increase in the number of critical violations restaurants are getting during routine inspections. He attributes a lot of it to an even higher turnover of restaurant employees than ever before. He doesn't know if it's because of more job opportunities in the area, but his inspectors are seeing new faces more often when going back into restaurants.

He said that means that restaurants are continually having to try to educate new employees on food code requirements.

"The establishments that typically would get one or two violations during an inspection are now getting three and four or more,"he said.

The Web site only lists critical violations found during routine inspections, not non-critical violations, Fischer said.

It also doesn't list non-critical and critical violations found in inspections that aren't routine inspections - specifically inspections done as a result of a public complaint.

Fischer said that about 95 percent of the public's complaints don't pan out.

Since June 1, there have been eight public complaints. Inspectors determined six of the complaints weren't valid. One complaint, regarding a sneeze guard at Texas Roadhouse, resulted in the restaurant being directed to repair it.

The remaining complaint involved Minerva's Restaurant, which was inspected after a complaint received June 6.

Fischer said 25 people eating at a June 2 luncheon following a funeral, catered by Minerva's, became ill with vomiting and diarrhea. Another 11 people, for a total of 36, who ate food from the restaurant between June 2-7 also became ill.

Five stool specimens were collected from ill individuals and tested positive for norovirus, according to a North Dakota Department of Health report.

Eight food workers at the restaurant were reported to be ill during the same week. Chopped fresh fruit was the probable source of contamination, according to the report. Fruit, which was eaten by everyone who became ill, was prepared by one of the sick food workers who reported being symptomatic when working. Fischer said there was no fruit left to test, so he can't say with 100 percent certainty it was the cause. But after interviewing employees and investigating the matter, that was the investigation's conclusion.

Commonly associated with winter months, norovirus is sometimes referred to as the "winter vomiting disease," but it can occur year-round, according to the report. First reported in Denmark in 1935, the virus is now known to cause more than 50 percent of foodborne outbreaks in the United States.

Fischer said Minerva's - which he describes as a good operation, based on past inspection results - was issued two critical violations, including one for improper handwashing and one for hygienic practices because an employee reported to work ill. The restaurant was also instructed to thoroughly clean and sanitize the food-prep area and conduct a review of employee hygienic practices.

He said his department's current policy is only to list violations on the Web site from routine inspections and so the two violations at Minerva's aren't listed. But they are listed in the department's records, which are open to the public.

Brian Thompson, regional manager of Minerva's and based out of Sioux Falls, S.D., said norovirus has never occurred at Minerva's before.

"We take great pride in the training of our staff,"he said. "We've never had anything like this. Our standards are very high."

To read the list of violations found during June, July and August inspections to date, go to http://www.bismarck.org and click on "city departments." Then click on "Fire & Inspection Department." Then scroll down to the subhead, "Food Service Inspections"and click on "critical items."

(Reach reporter Virginia Grantier at 250-8254 or at virginia.grantier@;bismarcktribune.com.)

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Restaurant violations made public
Comments

yep wrote on Aug 24, 2006 11:30 PM:

" Well, I can imagine that a blocked hand washing sink means that the staff isn't washing their hands. I really like that web site. It is the 2nd notice stuff that concerns me. "

Deb wrote on Aug 24, 2006 2:54 PM:

" Barney -- couldn't agree more. The mickey mouse reporting in the city/state has GOT to be reformed. Anyone notice that the nightly news is more about the latest craft fad and/or women's hygeine than what is actually happening in this city? So sick of it. I watch Seinfeld instead... "

PLEASE REMOVE... wrote on Aug 24, 2006 2:10 PM:

" The rocket fuel fool and his comments. This is about restraunts and city health inspections. AND... The three biggest problems facing the BisMan restraunt scene is ILL EMPLOYEES ALLOWED/FORCED TO WORK, POOR HANDWASHING HIGIENE, AND TOO WARM FOOD STORAGE. Also, holding too old left-overs is a concern. Anyone that has been forced to eat out a lot during flu season in BisMan is like a lab rat for the "weekly flu virus special". It is almost a given that you'll get sick! "

Barney wrote on Aug 24, 2006 1:52 PM:

" JD - I have asked Max to back up the facts and figures he constantly uses in his posts in the past and he hasn't provided an answer on where he gets this info - perhaps he is too embarassed to admit he got it from some left leaning blogger or left wing hate group or his facts aren't real. I would like to read them for myself also. Kramer - there won't be any such reports done by local or statewide media because they don't think its newsworthy. They are all aware of problems at WSI and for gas price jumps they think they are doing a story by interviewing the head of AAA ND each time gas prices rise. We don't have investigative reporters in ND - they are reactionary reporters. "

Bismarck girl wrote on Aug 24, 2006 1:16 PM:

" I recently visited a friend of mine at work at a fast food place. She was sick with flu-like symptoms. When I told her she needed to go home so she wouldn't make other people sick she said it was ok because she wasn't handling the food, just working the till! Managers need to be better trained so they can train their staff. This starts from the top. "

Deb wrote on Aug 24, 2006 12:43 PM:

" Max -- where did you get that info on perchlorates? I'd like to read into it. I could search the web, but it'd be easier for you to give me the info:) I want another reason to hate the Bush administration!!! "

Kramer wrote on Aug 24, 2006 12:35 PM:

" I like the fact that restaurants are held accountable. But if you notice on the webiste, most, if not all are corrected immediately by management. Interestingly, have we ever had a medio outlet in this town do any investigative reporting on this issue or on the gas price fixing in this town. It seems as if nobody has a backbone to ruffle some feathers in order to inform the consumer. Instead of having segments on the news about which big box store is coming next, maybe they can do some undercover reporting (similar to NBC News' "Fleecing of America", for example, on BCBS, Workforce Safety or Gas price fixing. "

Good Job wrote on Aug 24, 2006 11:41 AM:

" Many other larger cities in the US have been doing this for some time now. I'm happy to see Bismarck is doing it also. What better way to keep the food industry in line. Violations no longer will the only deterent, but also lost customers. Very well done. "

JD to Max wrote on Aug 24, 2006 11:12 AM:

" Tell me where I can verify yours facts. Without back-up, you post appears to be that of a political attack on our president. Show me where I can verify your statements "

Not Not Kenny wrote on Aug 24, 2006 11:09 AM:

" L. A. County got it's act together only after a local t.v. station did an investigative report. The result was an "A-B-C" ratings program where eateries are rated 90%, 80% and 70% in compliance with health codes. Establishments are required to put their "ratings card" in a prominent place. Not only did the restaurants get their acts together, but it really had an impact on where people decided to eat. Of course that translated into money for those with A ratings, and the B and C rated establishments doing what they needed to get A rated. I agree that a clear violation explanations should be available so businesses aren't unfairly targeted. "

JD wrote on Aug 24, 2006 11:08 AM:

" I find it funny that all of the bloggers out here are complaining and stating the the violations only state "severe violation" on the city's web list. When the fact is that if you visit the web site, each violation is explained. Stop whining and check the facts first. "

Interested Observer wrote on Aug 24, 2006 11:01 AM:

" Max, get a life. You are confusing the CITY healt dept with the STATE health dept. The city isn't going to do a study on your pet peeve. Also, if 45 other states have performed studies on perchlorates, why don't we just get a copy of their studies instead of reinventing the wheel. If you want to raise your taxes 25%, then we can do studies on every potential cancer causing material in our environment, and make everyone happy. "

Max wrote on Aug 24, 2006 10:23 AM:

" The city is on a power trip. The Health department should have conducted studies on perchlorates, a byproduct of rocket fuel that has contaminated water, vegetables, and dairy products across the United States. ND was among only 5 states that had not done the research. Reporter Grantier was notified of potential effects to pregnant women and so was the Health Dept. Perchlorates, recklessly discharged into streams and rivers near military bases and weapons manufacturing facilities, have contaminated drinking water in states, and have been detected in measurable amounts in 93% of lettuce and milk samples as well, including organic products. (All lettuce and milk was contaminated) The government funded NAS study has found that perchlorates are roughly ten times more toxic to humans than the Department of Defense has been claiming. Perchlorates can inhibit thyroid function, cause birth defects, and lower IQs. Perchlorates are considered particularly dangerous to children. In monitoring wells across the U.S., scientists have found perchlorate levels as high as 30,000 times what the NAS report indicates would be "safe" exposure. The amounts the Fed. government states were safe were for a 168lb man not for children or pregnant women. The Health Dept also knew of Bush admin. refusal to test the 2nd case for mad cow disease which is why Japan and European countries refused to buy beef. Bush Admin. stated trust us it is safe and refused to give samples to world wide testing center. After 6 months a new employee (happen to find the sample and sent it in by mistake) then it was announced that it was mad cow disease. This Bush administration is willing to lie to people and doesn't care about the welfare of the people who buy these products. the people about health effects "

JD wrote on Aug 24, 2006 9:37 AM:

" Just visited the site. These are all easily corrected issues that with proper management would not occur in the first place. The sign may be petty, but it is a rule that has been in place for awhile. Nothing new. Some of the violations were not a surprise to me. Check them out for yourself: http://www.bismarck.org/uploads/doc_CRITICAL_ITEMS_Posting_08232006.pdf "

Jennifer wrote on Aug 24, 2006 9:15 AM:

" I am not against city/state inspectors, they are needed for the consumers, but, I think if the city/state inspectors are going to site violations and then have them posted on a web site, I want to know the WHATS and WHYS of the violation. So for example, if I do shop at West Dakota Meats or Wal-Mart bakery, I can see WHAT the violation was and WHY they are posting it. It seems silly to me that they can give details of sex offenders on web sites (which I am glad they do so you can see the severety of the offender) but they can't give the details of a meat vendor or bakeries violation. I agree with the owners of West Dakota Meats...it can hurt a business if all you see is "severe violation"...it should say LEVEL-severe; VIOLATION-sign not visible; or in the case of Wal-Mart, LEVEL-sever; VIOLATIONS-cart left in front of hand sink; That way we as consumers can decide for ourselves if the violation is enough to detere us from patronizing a particular establishment or not. Believe me, for us consumers, there is a major difference of whether a cart was left in front of a hand wash sink vs. say... rat droppings found on a counter top. If you are going to post a violation, give the consumers the details...not just a level of severity. "

goodgriefcharliebrown wrote on Aug 24, 2006 8:52 AM:

" I agree with holy smokes so I went to the sight, every violation is fully explained. Most didn't bother me but some certainly made me raise my eyebrows! I guess if you don't want to make the list, be more careful! "

Good Job Bismarck wrote on Aug 24, 2006 8:48 AM:

" I work in the food service industry and I think the web site is great. Let's keep everyone honest and the Managers on there toes. "

Tired wrote on Aug 24, 2006 8:32 AM:

" Major violations for not moving a cart away from a sink. Violations for the sign. Seems like someone is on a power trip. Wouldn't it make more sense to give the business a warning followed by a ticket if they don't comply. I'm concerned about food prep and storage but i'm worried that because these violations are posted on the net it may cause some businesses to lose money. That would be unfortunate. "

Alan wrote on Aug 24, 2006 8:21 AM:

" Please list tell us where to go on the city web site to see the violations. How about a web link. "

bad rap wrote on Aug 24, 2006 7:31 AM:

" I happen to work in the food industry,and know all about going to work sick. If you try to call you are told to find your own replacement, which is impossible when you are understaffed to begin with. Therefore you are forced to report to work or lose your job. The end result the public and fellow co-workers pay the price. Sad!!!!! "

jim wrote on Aug 24, 2006 6:55 AM:

" ah yes, our tax dollars at work. a local meal processor is issued a critical health violation for not having a sign in place. according to the story, no one got ill, nor was any virus found on the products. but, a local resturant actually had an ill employee prepare food and then that food causes many folks to get ill, but that's not listed as a critical violation. amazing, simply amazing! "

Especially concerned... wrote on Aug 24, 2006 4:05 AM:

" About hand washing and ill employees reporting for work. In my opinion, there was a mini-epidemic that broke out around Bismarck/Mandan this Spring due to ill food workers reporting to duty. Those of you who were affected know what I'm refering to, if you don't then ask a local healthcare worker/general practitioner. "

holy smokes wrote on Aug 24, 2006 2:27 AM:

" I think it is good to list these violations, but not good if they are not all explained in that manner. "

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